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Terms and Conditions

Welcome to WaitingRoom. These Terms and Conditions govern your use of the WaitingRoom mobile application and website. By using our services, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the WaitingRoom service, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions, you may not access or use our services.

2. Description of Service

WaitingRoom is an event booking and queue management platform that allows users to book slots for events, receive real-time updates on queue status, and manage their bookings.

3. User Accounts

To use certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Account Deletion

You can delete your account at any time through the app. Upon account deletion, we will remove your personal data from our active databases within 30 days.

4. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

5. Payments and Billing

When making payments through the Service, the following applies:

Payment Processing

We use Stripe as our payment processor. We accept credit cards, PromptPay, and Apple Pay (for iOS users). All payment information is processed directly through Stripe's secure platform.

WaitingRoom does not store credit card information or payment details on our servers. All transactions are processed via secure and PCI-compliant systems.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by WaitingRoom and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. User Conduct

You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms. You may not use the Service in any manner that could damage, disable, overburden, or impair the Service.

8. Limitation of Liability

In no event shall WaitingRoom, its officers, directors, employees, or agents, be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at support@WaitingRoom.com.